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LiteBit user wallets are not fully synchronized
Monitoring - Due to a synchronization issue the LiteBit user wallets are not fully synchronized. We are obligated to synchronize the wallets, during the synchronization selling and withdrawing from your LiteBit wallet for the listed cryptocurrencies will be unavailable.

Any deposits that have been made to your LiteBit wallet, will be added when the synchronization has been completed.
Apr 19, 12:11 CEST

About This Site

Welcome to the LiteBit status page. We use this page to communicate any issues with our products including planned and unplanned outages.

LiteBit - Website ? Operational
LiteBit - API ? Operational
LiteBit - Mobile Operational
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SEPA bankwire Operational
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SOFORT Operational
GiroPay Operational
Bancontact Operational
Credit Card Operational
EPS uberweisung Operational
Cryptocurrencies Degraded Performance
Bitcoin Operational
Ethereum Operational
XRP Operational
Litecoin Operational
Cardano Operational
Basic Attention Token Operational
DigiByte Operational
Dent Operational
Verge Operational
ReddCoin Operational
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Enjin Coin Operational
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Decentraland Operational
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Groestlcoin Operational
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0x Operational
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TRON Operational
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Radium Operational
Power Ledger Operational
Syscoin Operational
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Binance Coin Degraded Performance
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Customer Support Operational
Phone Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 19, 2021

Unresolved incident: LiteBit user wallets are not fully synchronized.

Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021
Login unavailable
Resolved - This incident has been resolved.
Apr 16, 20:58 CEST
Update - Due to a large number of people signing in emails are currently being delivered with a small delay. We are actively working to increase the maximum amount of emails we can send per minute to make sure everyone is able to sign in again quickly.
Apr 16, 20:19 CEST
Monitoring - We have implemented a fix and have slowly brought back the system over the past hour. All systems are currently running and we are monitoring the situation.
Apr 16, 19:41 CEST
Identified - We are seeing improvements and continue to work on getting all services fully operational again.
Apr 16, 18:58 CEST
Investigating - We are currently experiencing heavy loads on our systems. As a result login is currently not working. We are working on a solution.
Apr 16, 15:45 CEST
Apr 15, 2021
Ethereum and ERC-20 withdrawals suspended due to post-fork issues
Resolved - This incident has been resolved.
Apr 15, 19:21 CEST
Monitoring - We are monitoring the recovery of the network to ensure we can go live again once it is stable enough.
Apr 15, 19:06 CEST
Update - We are continuing to investigate this issue.
Apr 15, 14:18 CEST
Investigating - We have seen some issues on the Ethereum blockchain after the Berlin hard-fork. During our investigation, we are following other exchanges and suspending wallet activitity. Trading will remain available.
Apr 15, 14:17 CEST
Ethereum Berlin fork - Withdrawals and deposits suspended
Completed - The scheduled maintenance has been completed.
Apr 15, 12:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 11:00 CEST
Scheduled - We will be suspending withdrawals and deposits of Ethereum and all ERC-20 tokens during the Berlin fork to assure safety of all customer assets. Trading will not be affected during this time. After the fork we will monitor the network and resume deposits and withdrawals when we consider the network stable enough. Read more about the Berlin hard fork here: https://blog.ethereum.org/2021/03/08/ethereum-berlin-upgrade-announcement/
Apr 15, 10:30 CEST
Apr 14, 2021

No incidents reported.

Apr 13, 2021
Cardano withdrawals suspended
Resolved - This incident has been resolved.
Apr 13, 22:37 CEST
Update - We are investigating an issue with the Cardano wallet software and during this buy, sell, deposit, and withdrawing are suspended. For this investigation, we are directly in touch with members of the Cardano team to ensure we can go back online as soon as possible. Updates will be posted as soon as they are available.
Apr 13, 10:59 CEST
Investigating - We are investigating issues with Cardano withdrawals, during this time withdrawals are suspended. Buying, selling, and depositing remain operational.
Apr 12, 10:34 CEST
Strax maintenance
Completed - The scheduled maintenance has been completed.
Apr 13, 16:00 CEST
Verifying - Verification is currently underway for the maintenance items.
Apr 13, 13:14 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 12:14 CEST
Scheduled - The stratis software needs to be re synchronized to the network. Buying, selling and withdrawing is in maintenance until it's done.
Apr 13, 12:13 CEST
Apr 12, 2021
Portfolio not working in the LiteBit app
Resolved - We have implemented a fix to resolve the issue for affected customers.
Apr 12, 21:13 CEST
Investigating - We are investigating an issue where some users are having issues loading their portfolio in the LiteBit app.
Apr 12, 18:09 CEST
Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021
Stellar deposits and withdrawals suspended
Resolved - This incident has been resolved.
Apr 9, 21:58 CEST
Update - We are continuing to monitor for any further issues.
Apr 9, 21:42 CEST
Monitoring - A fix has been implemented and we are syncing the chain. Deposits and withdrawals will likely be resumed in the next hours.
Apr 9, 18:27 CEST
Update - We are continuing to work on a fix for this issue.
Apr 9, 15:58 CEST
Identified - The issue has been identified and a fix is being implemented.
Apr 9, 11:12 CEST
Update - At the given time we are still investigating the cause, at the moment we can't give an estimated downtime.
Apr 9, 10:13 CEST
Investigating - Due to issues with the Stellar chain we are suspending deposits and withdrawals until further notice. Buying and selling will remain available.
Apr 6, 14:07 CEST
Apr 8, 2021
QTUM Maintenance
Completed - The scheduled maintenance has been completed.
Apr 8, 14:10 CEST
Verifying - Verification is currently underway for the maintenance items.
Apr 8, 14:03 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 13:55 CEST
Scheduled - The asset will be in maintenance until our update of the software has been completed. Buying, selling and withdrawing will not be functional, deposits will show up in the wallet after the maintenance has been completed
Apr 8, 13:52 CEST
Apr 7, 2021

No incidents reported.

Apr 6, 2021
Delay in email deliveries
Resolved - WE have found and resolved the cause of the email delays.
Apr 6, 15:41 CEST
Investigating - We are currently investigating an issue with emails being delivered 40 - 45 minutes after being requested.
Apr 6, 11:24 CEST
Apr 5, 2021

No incidents reported.

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