Investigating - We have disabled withdrawals for BNB, XRP and XLM, while we investigate an issue with withdrawing these crypto to external wallet addresses. Our apologies for any inconvenience.
Aug 8, 17:11 CEST
Resolved -
This incident has been resolved.
Aug 11, 14:50 CEST
Investigating -
We are aware of the current issue with the website and app. We are looking into this right now and will report when more information is known. Scroll down to find the current status.
Aug 11, 13:09 CEST
Resolved -
New app version (3.3.8) is available
Aug 3, 10:33 CEST
Identified -
The issue has been identified and a fix has been implemented. Please update your app to solve the issue.
Aug 3, 10:31 CEST
Update -
We are continuing to investigate this issue.
Aug 2, 11:28 CEST
Investigating -
We are investigating an issue involving euro deposits in the Android app when choosing iDeal or Bancontact. For some banking apps it currently shows an error when trying to initiate the payment process.
Aug 1, 09:00 CEST